All orders are usually processed and dispatched within 24–48 hours after payment verification. Once dispatched, your order is generally delivered within 3–5 business days, depending on your location.

Once your order has been dispatched, you will receive a shipping confirmation via email or SMS along with your tracking details. You can use the tracking information to follow your order until delivery.

We accept multiple convenient payment options, including:

• Credit & Debit Cards
  
• UPI
  
• Net Banking
  
• Digital Wallets
  
• Cash on Delivery (COD)

If your preferred watch is currently out of stock, you can use the “Notify Me” option on the product page, if available. We will notify you when the product is back in stock

Yes. Bellephant Lux watches come with a warranty against manufacturing defects. The warranty does not cover normal wear and tear, accidental damage, scratches, or damage caused by improper use.

Our watches are generally non-returnable, and all sales are final. Returns or replacements are only considered in cases of genuine manufacturing defects or damage received during delivery, subject to inspection.

Please contact us as soon as possible at bellephantlux@gmail.com with your order ID and clear photos and video proof of the damage. Our team will review the issue and assist you with a replacement if the claim is approved.

Yes, Cash on Delivery may be available for eligible orders and locations. Availability will be shown during checkout.

For any questions regarding your order, products, shipping, or warranty, please contact our support team at bellephantlux@gmail.com.