Watch Warranty

1. Warranty Coverage

* Every BELLEPHANT watch comes with a 12-month limited warranty from the date of purchase.
* Warranty covers manufacturing defects in the movement and internal components.
* Warranty is applicable only to the original purchaser.

2. What Is Covered?

* Manufacturing defects in the watch movement.
* Internal mechanical or functional defects.
* Issues arising from manufacturing or assembly.

3. What Is Not Covered?

*  Physical damage, scratches, or dents.
*  Damage caused by accidental drops or impacts.
*  Damage caused by misuse or negligence.
*  Normal wear and tear of the strap or bracelet.
*  Damage caused by exposure to water beyond the stated water resistance.
*  Battery replacement.
*  Unauthorized repairs or modifications.

4. Warranty Claim Process

*  Contact our customer support team with your order details.
*  Share a copy of your purchase invoice and relevant photos or videos.
*  Our team will inspect the watch to determine warranty eligibility.
*  Once approved, the watch will be repaired or replaced at the brand’s discretion, subject to applicable terms.

5. Warranty Exclusions 

*  Warranty is non-transferable.
*  Proof of purchase is required.
*  Warranty does not cover transportation costs unless otherwise specified.
*  Warranty coverage is subject to inspection and approval.